GDPR Compliant — Vivace Media
Vivace values your privacy. This notice describes what information we collect, how we use it, and, if necessary, those with whom we share it.
By visiting Vivace or joining our free community, you are accepting the practices described in this Privacy Policy. Your use of the website is also subject to our Terms and Conditions. Our Privacy Policy is written according to the GDPR (General Data Protection Regulation).
The personal data of users collected and processed through vivacenetwork.com will be under the responsibility of Sentire Media Innovazione S.r.l. (operating as Vivace Media Network), Via G. Battista Pergolesi 1, 20124 Milano MI, Italy, CF/P.IVA 14473820968 · [email protected].
The information we learn from members helps personalize and continually improve your experience at Vivace. You provide information when you join our free community, read and watch content, sign up for our email list, take part in the book club, or communicate with us. As a result of those actions, you might supply us with the following:
Vivace will not collect any personally identifiable information about you unless you provide it.
Vivace does not sell products or process payments directly. Where content links to partner offerings (for example, book recommendations, travel experiences, or Smart Move Italy services), any purchase you make happens on that partner's own site and is subject to their privacy policy and payment processing, not ours.
Vivace's free community is hosted on Circle, a third-party community platform. When you join, Circle collects and processes information on our behalf as our platform provider — including your registration and profile details, the content you post, messages you send to other members, and information collected automatically through your use of the community (device identifiers, browsing activity, and cookies). Circle's own privacy policy, describing how it processes this data as our platform provider, is available at vivace-network.circle.so/privacy. Anything you post or share with other members inside the community may be visible to them and is not covered by this policy once shared — please use the same discretion there that you would on any social platform.
We use Google Analytics, provided by Google, Inc., USA. This tool collects and analyzes certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, and other similar information via the use of cookies. The information generated by Google Analytics may be transmitted to and stored by Google on servers in the United States. Where your data is transferred outside the European Economic Area, we rely on recognized safeguards such as the EU–US Data Privacy Framework or Standard Contractual Clauses. We use this data to enhance our website and improve our service.
Like many websites, we use cookies. We obtain certain types of anonymous information which is not personally identifiable when your web browser accesses Vivace. This includes IP address, browser type, version and connection speed, and the content you searched for, viewed, and interacted with. For details on the specific cookies we use and your choices around them, see our Cookie Policy.
Personal data will be kept for the time necessary for the provision of our services, or for as long as you do not withdraw your consent.
We use the information we collect primarily to provide, maintain, protect, and improve Vivace, and to develop new content and community offerings. Specific uses include:
By joining our community, signing up for our email list, and providing us with personal information, you agree that we collect and use your information as described here. You can withdraw your consent at any time by contacting us through the details below.
Our website contains links and functions connected to social networks through which you can share your information. We advise you to consult the privacy policy of each social network:
Information about our community is an important part of Vivace, and we are not in the business of selling it to others. We share member information only as described below:
Third-Party Service Providers. We use other companies to perform functions on our behalf, including hosting our community (Circle — see "Our Community" above), sending email (Kit and Flodesk), hosting our podcasts (Captivate), and analyzing site data (Google Analytics). They have access to personal information needed to perform their functions, but may not use it for other purposes.
Business Transfers. In the event that Vivace or Sentire Media Innovazione S.r.l. creates, merges with, or is acquired by another entity, your information will most likely be transferred. We will notify you before your information becomes subject to another privacy policy.
Protection of Vivace and Others. We release personal information when we believe release is appropriate to comply with the law, enforce our Terms and Conditions, or protect the rights, property, or safety of Vivace, our members, or others.
With Your Consent. Other than as set out above, you will receive notice when your personally identifiable information might go to third parties, and you will have an opportunity to choose not to share it.
Anonymous Information. We use anonymous browsing information collected automatically by our servers to help administer and improve the platform and website. This information is not personally identifiable. Your email address will never be rented or sold to a third party.
We use Secure Sockets Layer (SSL) software to encrypt information you input. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information.
Vivace follows generally accepted industry standards to protect personal information, both during transmission and once received. No method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
If you are habitually located in the European Union, you have the right to access, rectify, download, or erase your information, as well as the right to restrict and object to certain processing of your information.
More information about these rights: ec.europa.eu
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to:
Garante per la protezione dei dati personali
Piazza di Monte Citorio, 121 · 00186 Roma
Tel. +39 06 69677 1 · Fax +39 06 69677 785
[email protected] · garanteprivacy.it
We ask that you contact us first so we can try to resolve your concern directly.
We do not knowingly collect personal data from anyone under 16 years of age. Where a member state permits a lower age with parental consent, that lower age (no younger than 13) may apply. Our website, community, and services are directed to adults.
If you believe that any information we hold on you is incorrect or incomplete, please contact us as soon as possible and we will promptly correct it. To opt out of Vivace email, follow the instructions included in the email. Your request will be processed within 48 hours.
This document addresses only the use and disclosure of information Vivace collects from you. Vivace does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Vivace is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Vivace site.
Vivace reserves the right to modify this Privacy Policy at any time. We will post modifications by date to inform you of any changes. Please review it frequently.
Vivace regularly reviews its compliance with this Policy. When we receive formal written complaints, it is our policy to contact the complaining member regarding their concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data.
If you have questions or concerns about this Privacy Policy and the handling and security of your data, please contact us at [email protected] or write to us at:
Sentire Media Innovazione S.r.l. (Vivace Media Network)
Via G. Battista Pergolesi 1 · 20124 Milano MI · Italy